Public Sector Claim Support

• Verify that the 15-days delay required by the Cities and Towns Act has been respected, if applicable;
• Verify that the 6-months limitation period required by the Cities and Towns Act has been respected, if applicable;
• Gather preliminary information on the circumstances, probable cause, the nature and the extent of the damages;
• Supply all photos and documents supporting the claim;
• Get a service report from the concerned public works or municipal services;
• Do no admit fault et abstain from settling the claim without the consent of the insurer.

Use our online services. Fill out BFL CANADA’s claim form.

• Report the claim as soon as you receive an oral or written notice stating that the claimant intends to hold you accountable of an actionable wrong, an error or omission;
• Do no admit fault et abstain from settling the claim without the consent of the insurer.

Use our online services. Fill out BFL CANADA’s claim form.

• Communicate with the fire department, if necessary;
• In case of an environmental incident, contact Environment Canada;
• Have your insurance policy number or certificate number at hand;
• Make sure you tend to any emergency to control the damages;
• Gather preliminary information on the circumstances, probable cause, the nature and the extent of the damages;
• Immediately remove valuable archives and/or documents from the damaged premises;
• Take pictures of the damages;
• Evacuate the premises;
• Get a service report from the concerned public works or municipal services;
• Report to the police department any criminal damage including vandalism, robbery or attempted vandalism or robbery;
• Keep all items that may have caused the damage until a claim expert provides you more instructions;
• Report the incident to your insurance company as soon as possible.

Use our online services. Fill out BFL CANADA’s claim form.